Live Producer

The Live Producer leads multi-disciplinary teams through the game development lifecycle according to our production processes. This position manages the process of promotions, integrations, and publishing of both internal and public products, meeting the planned schedule to ensure high quality publishes with minimal bugs and clearly communicated schedules. This position works closely with Senior Producers to maintain high-quality development environments, testing process and end products that meet the vision, scope, creative direction, feature set, and quality levels defined by the studio.

• Maintains the integrity of Live Services, which includes Web, Platform, and Game
• Acts as Scrum Master for multi-disciplinary development teams related to Platform and Live Services
• Manages live publishes and tracks emergent issues
• Coordinates efforts between the Game Development teams and Web/Platform teams
• Plans and manages internal publishes, promotions, and integrations between development and certification/live environments
• Manages communication of schedules, goals, objectives, status, and progress of all publishes, promotions, and integrations to management and to the team
• Maintains and communicates changes in feature or content required for publishes, promotions, and integrations
• Establishes processes and standards to make promotions and integrations more efficient, effective, and bug-free
• Ensures transparent communication between developers and management on publish status
• Identifies potential problems early and contributes to solving those problems in a timely manner
• Creates project management documents including schedules, status reports, maintenance requests, and post-mortems
• Works with the Community team, Quality Assurance, and Marketing to create comprehensive patch notes and other publish-related communications
• Coordinates staffing resource needs for the team
• Works with the Director of Production and Team Leads in assessing the progress and quality of the project and the ongoing assessment and design of the bug tracking/task management system

• 5-7 years of production support experience within the video game industry, 3 years of which were experience as a Producer
• Strong technical background in a client server environment
• Strong problem-solving and decision-making ability
• Ability to work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency
• Proven success in collaborating with a multi-disciplinary team in achieving established objectives
• Superior time management and organizational skills are essential
• Excellent attention to detail is essential
• Massively Multiplayer game knowledge and experience is strongly preferred
• A passion for making and playing great games

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