ZeniMax Online Studios is looking for a Live Services Manager to join our Live Services team. As a Live Services Manager, you have in-depth experience launching and supporting online products with a focus on delivering high quality service to a large population. The Live Services Manager provides direction to the community, support and feature teams based on the production schedule. You will also work with business leadership to coordinate and deploy Marketing, PR, Legal and other departmental efforts tied to your product. Excellent candidates will be comfortable preparing and managing complicated maintenances and incidents, particularly emphasizing overall organizational success by reducing downtime while minimizing risk to the business.
You are the type of person who is calm in the face of adversity. You are quick to analyze information and provide a direction or conclusion based on the information you have. You have many examples of how something went in an unexpected direction, and your teams succeeded against all odds.
You are dedicated to the team delivering. You own whatever activity for which you volunteer. As a result, you are willing to work in an on-call environment to insure the success of the initiative. When facing a blocker, you came up with resourceful ways to attain your objectives.
You are driven by overall success and love of learning. Your tendency is to be self-reflective and contemplative, desiring to improve from what you learn throughout the process.