As a Senior Live Services Manager, you are expected to have in-depth experience launching and supporting online products with a focus on delivering high-quality service to a large population. The Senior Live Services Manager provides direction to the community, support, and feature teams based on player activities and the organizational response. You will also work with business leadership to coordinate Marketing, PR, Legal, and other departmental efforts tied to your product. Excellent candidates will be comfortable influencing and negotiating priorities with other teams’ leadership, emphasizing overall organizational success and customer satisfaction as the most highly desirable outcomes.
The preferred location for this role is Hunt Valley, MD, Austin, TX, or Madison, WI. Will consider remote.