Creative Services Director

Job Locations US-MD-Hunt Valley
Job ID
Regular Full-Time


ZeniMax Online Studios is looking for a Creative Services Director to direct, coordinate, and produce multimedia projects for print, web, and video in support of marketing/brand. In this role, you will develop creative guidelines and direct creative work of artists across all those same disciplines, offering direction and ensuring adherence to established style guides. You will also coordinate with Marketing and PR departments to ensure scheduling is on track and all promotional needs for the breadth of ZOS products are accounted for, as well as oversee and produce multiple live streaming webcasts promoting ZOS products and maintain AAA quality bar for all projects. 


  • Working with the ZOS directors and the Bethesda marketing team, directly manage the Creative Services team and all ZOS marketing projects
  • Design and layout of packaging, manuals, advertising, point of sale, web banners and mailers
  • Develop strategy for and produce social videos and online products through planning, storyboarding, and capturing; This responsibility will include actual video production work in addition to managing an editing team
  • Develop strategy for and produce major promotional videos for quarterly releases through planning, storyboarding, and capturing; This responsibility will include actual video production work in addition to managing an editing team
  • Communicate clearly and engage the help of ZOS Team Leads, leveraging their expertise and scheduling their artists’ time to help complete all projects
  • Develop and oversee contracted video production houses for other major video projects, including CGI cinematics and in-game footage promotional videos
  • Schedule and achieve planned dates for all Creative Services deliverables and ensure communication to territory as well as relevant members of the Marketing and Operation teams
  • Liaise with localization agencies, internal and external creative studios, including partner territories to deliver top quality localized versions of all projects
  • Ensure timely delivery of all assets in order to meet first party submission dates
  • Work with first party, keeping updated with all current templates and approvals, managing and tracking changes
  • Communicate clearly to all territories the dates for all production timelines
  • Update and track weekly asset creative schedule, in line with Production and Marketing timelines
  • Schedule and maintain a live-streaming studio, including equipment ordering and maintenance


  • 5-10 years of experience in a management/leadership position in addition to extensive production experience
  • A portfolio of work demonstrating excellence in video production and graphic design
  • Highly organized with an eye for quality and the ability to review deliverables for quality and accuracy
  • Excellent communication, negotiation, and personal skills
  • Strong aptitude for production software especially the Adobe CC suite (Photoshop, Premiere, After Effects, etc.)
  • Experience with project management and delivering to required schedules and deadlines
  • Demonstrable experience coordinating efforts between multiple groups (Marketing, Production, Web, etc.) to deliver high quality results under deadline pressure

Salary Range

Creative Services Director - The typical base pay range for this position at the start of employment is expected to be between $140,000 - $270,000 per year.


ZeniMax has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.


At ZeniMax certain roles are eligible for additional rewards, such as merit increases and discretionary bonuses. These awards are allocated based on individual performance and are not guaranteed. Benefits/perks listed here may vary depending on the nature of employment with ZeniMax and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.

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